103-2
- Consumption of materials
- Environmental and climate risks: in-depth analysis and disclosure
- Environmental management
- Protection of the territory
- Energy Segment - Overview
- Energy distribution
- Water Segment Overview
- Water quality
- Water Safety Plans (WSPS)
- Water losses
- Sewerage service and treatment system
- Air emissions
- Energy consumption
- Attention to water consumption
- Context analysis and business model
- Ownership structure own assets and general economic indicators
- Integrated Strategy Reading
- Corporate governance at Acea
- Stakeholders and their involvement
- Institutions and the company overview
- Quality perceived
- Quality delivered
- Customer care
- Communications, events and solidarity
- Procurement Policies
- Sustainability in the selection and assessment of suppliers: from qualification to ongoing contracts
- Relations with Institutions
- Health and Safety along the supply chain: Awareness Raising and Audits
- Industrial Relations
- Human capital development and communications
- Diversity and Inclusion
- Community life in Acea